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Consumer threatened with legal action after posting negative online review [Video]

An Osceola County man received a threatening legal notice from a local pest control company after he posted an online review about the company.

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It seems everyone uses online reviews to make decisions these days. There are plenty of reviews out there on everything restaurants to pest control services.

“So, we were just having a bug issue in our house. It started off small and it was just continuously getting worse and worse as time went by,” said Jonathan Quinones.

Quinones told Action 9 that he and his grandfather relied on positive reviews to select Swan’s Pest Control for their Saint Cloud home around two years ago.

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Quinones said, “It was nothing but five stars. So, I was like, ‘Hey, this would be a great idea to get a five-star local company to come out and take …

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