Denver fire victims find insurance doesn’t cover belongings [Video]

DENVER — More than a week after a fire burned through an apartment complex in Denver, a fence still surrounds the building as firefighters continue their investigation.

A dozen families at the TAVA Waters complex on Mississippi Avenue remain displaced, including Gilbert Torres and his wife and two children.

“It’s pretty devastating,” said Gilbert. “It’s just a really hard time for me and my family.”

Gilbert said they were in for another surprise when the apartment complex told them they wouldn’t be receiving any assistance from them.

His wife, Serena Torres, said they pay an extra $14 a month in rent for renters insurance, which they assumed would cover them from something catastrophic like this.

“How it was explained to us was you can either get your …