Jennie Zeiher is a frequent flyer, but she was beginning to distrust the process.
It was about 95 degrees Fahrenheit that day, June 10, in Athens, Greece, as she, her husband, and two sons boarded their flight.
Zeiher recalls their pilot announcing over the speaker that the tarmac-bound Qatar Airways plane had an electrical issue.
The doors were sealed, there was no air conditioning, and in the stiff, unmoving air, the heat inside the plane mounted.
Hours passed.
Zeiher and her 10-year-old son drank all their water. She started feeling faint, her son was crying, passengers were fanning themselves with safety pamphlets, and neither the pilot nor flight attendants had information on when they could leave.
“Everyone was up in arms,” Zeiher, a 48-year-old Australian business executive, told Business Insider. “People were screaming at the flight attendants to go and get information.”
Finally, after three hours and cries that …