Fury as home insurance companies cancel coverage after secretly taking pictures of owners’ properties using drones, high altitude balloons and even manned airplanes [Video]

13:13 EDT 06 Apr 2024 , updated 13:15 EDT 06 Apr 2024

Insurance companies have been accused of canceling coverage after covertly capturing images of homeowners’ properties using drones, high-altitude balloons and even manned airplanes.

Cindy Picos, a resident of Auburn, California, said she was dropped by her home insurer, CSAA Insurance, after they obtained aerial photos of her roof, as reported by WSJ. 

She was even denied access to view the photos, as she said in frustration ‘I thought they had the wrong house. Our roof is in fine shape.’

Her experience echoed the sentiments and anger felt by other homeowners, including Marilyn Smith and CJ Sveen, whose policies were rejected after the insurance company monitored their homes via drone. 

It’s not uncommon for insurance companies to use technology like drone surveillance and high-altitude balloons to look for risks, sometimes without the owner’s knowledge.