Industry Experts Provide Insights on Forging Trust for Resilience [Video]

As disasters and crises become increasingly frequent, a group of industry experts confronted these critical challenges during a panel at the U.S. Chamber of Commerce Foundation’s 13th Annual Building Resilience Conference.  

Moderator Marc DeCourcey,senior vice president of the U.S. Chamber of Commerce Foundation, spoke with the panelists to explore why trust leads to more effective crisis response and ultimately builds stronger communities.  

Cultivating Relationships and Partnerships Can Build Trust and Resilience 

In disaster preparedness and response, building relationships and forming partnerships with entire communities is paramount to building trust. Tom Sivak, Region 5 administrator at FEMA, recommended leaders assess the four R’s: risk, readiness, relationships, and resilience.  

“We have to think about how we build resilience within the communities so they don’t have to respond to the shocks of when a disaster takes place, but really respond to the stressors of what can happen so they can rebuild,” he said.  

Nikki Clifton, president of social impact at The UPS Foundation, emphasized how trust underlies …