Leveraging technology for post-abuse peer support for people with intellectual and developmental … [Video]

Leveraging technology for post-abuse peer support for people with intellectual and developmental …
Krishna Venkatasubramanian, Tina-Marie Ranalli

CHI 2024: The ACM CHI Conference on Human Factors in Computing Systems
Session: Late-Breaking Work: Assistive Technologies

Our aim in this paper is to leverage technology to facilitate peer support for abuse survivors with intellectual and developmental disabilities (I/DD). In this regard, we talked to staff from a trauma services agency in the US that has experience providing post-abuse peer-support work. We found that: originally peer support sessions were exclusively in-person sessions that enabled the establishment of a productive connection and building trust between the survivor and the peer leader. However, since COVID-19, peer support sessions has also been provided online via teleconferencing and structured presentations. These online sessions have the advantage that they make it easier for survivors to participate in peer support. However, they often end up diminishing the peer-survivor connection that in-person sessions enabled. Based on these findings, we suggest design of technologies that can enable online peer support to establish a productive connection between survivors and peers as in-person sessions do.

Web:: https://programs.sigchi.org/chi/2024/program/content/150745

Pre-recorded video presentations for Late-Breaking Works at CHI 2024