Oakland will not meet states deadline to fix 911 response times NBC Bay Area [Video]

After July 26, Oakland is expected to lose state funding for its emergency communications center and be forced to reroute all its 911 calls through another agency’s calling center.

These are the harsh consequences Oakland Police Department’s 911 center is set to face because it’s not able to improve its 911 emergency response time in time for a deadline set by state officials.

In a recent interview with NBC Bay Area’s Investigative Unit, Oakland Mayor Sheng Thao confirmed the city will not meet the July 26 deadline to answer 90% of all its calls within a 15-second window set by the California Office of Emergency Services (Cal OES).

Oakland had one year to comply with Cal OES standards. The state agency sent the city a warning letter on July 26, 2023 after NBC Bay Area started asking questions about Oakland’s long …