Riders react to SEPTA receiving highest award for safety and security NBC10 Philadelphia [Video]

SEPTA and the Transit Police Department have received the highest honor for their efforts to improve the safety and security of customers and employees by the American Public Transportation Association (APTA).

SEPTA received APTA’s Gold Award for Rail Security, which is presented to organizations with the best example of a safety, security or emergency management program.

“SEPTA Police have made significant strides recently in reducing crime on the system, hiring and retaining officers, using innovative patrol methods, and utilizing technology to help prevent crime and apprehend suspects,” SEPTA said in a news release shared with NBC10.

The transit company said it has seen a 45% decrease in serious crimes on its system during the first quarter of 2024 compared to the same period in 2023. The first quarter being January through March.

However, some SEPTA riders NBC10 spoke with feel that the agency has a long way to go.

“I …