Springfield considering withholding payment for dispatch services until concerns fully resolved WHIO TV 7 and WHIO Radio [Video]

SPRINGFIELD — Springfield’s mayor raised concerns about ongoing operational issues with the Clark County Combined Dispatch Center.

During Tuesday’s city commission meeting, Mayor Rob Rue read a statement on behalf of the commission.

“The city faces ongoing challenges with this arrangement, despite understanding from the onset that our city’s demand exceeds the rest of the county by 10-fold,” Rue said.

He said Springfield has “encountered significant operational issues” including a system that is not fully utilized and difficulties with records management.

Rue claimed that the Computer Aided Dispatch (CAD) system has operated at less than 50 percent of its capabilities, and impacted how emergency personnel respond to emergencies.

>> RELATED: Access to computer dispatch system restored for Clark Co. law enforcement

News Center 7 previously reported that earlier this month the virtual environment used to access the CAD system went down, resulting in Springfield officers relying entirely on radio dispatching, Springfield said.

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